What kind of expectation does the patient has attending dental consultation? Seems like it is possible to describe the problem in couple minutes, get to know doctor’s opinion and leave the cabinet satisfied or somewhat satisfied. Let us understand the volume of the information the patient gets attending dental clinic.

  1. Patient meets clinic’s administrator – who presents clinic’s order, helps to fill out medical cars, organizes the appointments and deals with all organizational work.

  2. Patient gets acquainted with general atmosphere of the clinic, medical personnel – people, with the help of which all the medical interventions are being performed.

  3. Patient is being informed about sanitary-hygienic condition of the clinic. If desired, with the help of nurse a tour can be organized, during which the patient can have a closer look at the process of the medical instruments, equipments disinfection and the operating rules.

  4. Patient can look at the works done in the clinic through photos.

What are the steps of dental consultation?

  1. The patient describes his/her complaints in details,  objective examination of the situation and also all the required examinations are being performed, including X-ray diagnosis (OPTG), computer tomography (CT) if necessary, diagnosis by intra-oral camera during which the patient can see such details on the monitor which were not visible to the eye.

If needed the patient might undergo several extra examinations,

  1. Professional photos are taken for the patient, during which he/she is looked at from different perspectives. Those pictures are used for diagnosis, coming up with treatment plan, actual treatment, additional diagnosis if needed, as well as for up-to-date evaluation.

  2. Additional consultation is organized with the narrow specialist. A consultation can be conducted by several specialists (implantologist, endodontist, orthodontist) at the same time.

Complete medical consultation is the basis for offering a precise diagnosis and therefore a reasonable treatment plan. After consultation an interclinical consilium is organized, where the situation is being thoroughly discussed. Only after that the full treatment plan is offered to the patient that considers the amount of work to be done, which are described in an order of importance and necessity.

It’s important to notice, that besides the main treatment plan an alternative option id offered to the patient (econom). The first option includes innovative treatment technologies which is usually more expensive. Both options include the price, and also the paying plan in sections.

Very often, the patient knows only the smallest part of his/her problem. The doctor’s job is to identify all the problems, which might seem to be minor but often have huge consequences.

The human factor should be highlighted as well in the process of delivering the most important and indispensable medical advice and generally in performing competent treatment. Of course, it is very important to equip the clinic with state-of-the-art equipment, the use of innovative materials and technologies, as the speed of development in the dental field is very high and modern high-level professionalism requires continuous education and training. And only the doctor is the mediator that can make this innovative work for the patient. It is the doctor who, using his years of experience, knowledge, medical intuition, can offer and implement an appropriate treatment plan. The particular important factor is the ability of the doctor to present the situation in detail in a language understandable to the patient, bypassing professional terminology as far as possible. Not so less important are personal attributes, the ability to hear and understand the other, the ability to identify the patient's psychological and other characteristics. It is not accidental that one of the philosophers said: "If the patient's condition does not ease after talking to the doctor, then he is not a doctor"